Telephone & email advice

Most problems are dealt with in consultations. A doctor or nurse is available during normal surgery hours for emergency advice that cannot wait until the next available appointment.

If the doctor is with a patient when you call, they may need to call you back. Often this will be between 12.30pm - 1.30pm or at the end of the afternoon consulting session.

It is not appropriate to email the surgery due to patient privacy and confidentiality considerations and possible delays in responding.

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