Complaints & suggestions

We aim to provide a high standard of professional service to our patients. If you are unhappy about any aspect of our service please feel free to discuss this with the Business Manager. We also have a ‘feedback and suggestion box’ in the waiting room and welcome your comments. Feedback from patients provides an opportunity to make services safer and better for everyone.

We believe that problems are best handled within the practice. However, if there is a problem that you would prefer to take up outside the practice you may wish to contact either:

The Health and Community Services Complaints Commissioner (HCSCC) who can be contacted by:


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